Compucare Blog

business-gazing through the windowSo, you’re gazing through the window at the buildings outside – wondering what the future holds for your team. The business is doing well. You enjoy working with your staff and do whatever you can to maintain employee morale, but there’s this one disgruntled individualJack Black Facial Expression whom you just can’t please…

For the purpose of this article, let’s say the person is an IT-savvy business developer called Jack Black. Whenever you close your eyes it is Jack’s face that you see, and… it is not a happy  face to say the least…

Thankfully, he has already given his notice. A little background story about Mr. Black – he is miserable, but really good at his job. On this note, Jack has just closed a very lucrative deal for the company.  The stage is set for a good exit, however, Jack feels entitled to a lot more than he’s getting. He averts his eyes as he passes you by. He even stopped saying ‘hello’ at this point. ‘How rude?’ you think, and then spend more time than you should counting down the days until Mr. Black’s departure. 30 days later he’s gone and your smile’s back. It’s a new day! But hold on… something’s not quite right…

Your inbox appears to have shrunk overnight. All the important emails relating to that amazing deal are gone and the deleted items folder is empty! With beads of sweat popping out of your forehead, you hurriedly call your IT support provider who then calls the Office365 team. It’s official – those super important emails along with some less important ones have been purged out of the system and cannot be recovered. “Jaaaack!”


The above mentioned is just one of many possible scenarios. Any employee who intentionally or unintentionally deletes an important file can be “Jack”. It could be a dedicated assistant who does not have one malicious bone in their body, or it could even be you.

Reportedly, 75% of data loss is due to people deleting content and 32% of companies will experience a data loss incident at some point in time. Office 365 and SharePoint are reliable platforms and some of the best solutions the market has to offer. However, their basic backup does not provide protection against previously described intentional actions and/or accidents. Without a complimentary back-up solution, the above still have the potential to purge your data out of the system making recovery extremely time-consuming and costly – in some cases, unachievable.

If you don’t have an Office365 backup solution, it can take as much as 6 IT support hours to recover a single deleted file (if it can be done). Loss of productivity and IT costs associated with recovering the whole mailbox can be unpredictable and very high. However, you can choose to deploy an additional backup solution which complements Office365 and SharePoint while working together with their native backup solutions.

As your IT support provider, we believe it is our responsibility to consider as many predictable scenarios as we can. Therefore, please get in touch with Compucare to find out more about complete protection of SharePoint and Office365 Mailboxes including emails, calendars, contacts, and tasks.

We will gladly address any questions and/or concerns you may have. Contact us now